Our Process

Transparency is at the heart of everything we do. We believe that clear communication and a well-defined process are essential to building a successful partnership.

Here, you'll find a general timeline of what to expect as we work together, providing you with insight into each step. Our goal is to keep you informed and confident so you always know what's coming next.

'Our People' Want To Know 'Your People'

We work the best when we have all the information, and that starts with having a working relationship with your attorney, accountant, and trustees, where applicable.

In addition to our financial advisors, you will work closely with our client service team who will help with general administrative tasks, distributions/contributions, and day-to-day operations.

Our Philosphy: Respect, Communication, and Integrity

We may be a bit old-fashioned, but we believe mutual respect never goes out of style. That’s why we choose to work with kind, genuine, and good-hearted people.

Every strong relationship starts with open communication and respect. We make it a priority to communicate in the way that works best for you while always honoring your decisions. At the same time, we see it as our responsibility to guide and educate, especially when a decision may not serve your best interests. Our recommendations are always delivered with respect and backed by clear explanations and evidence.

We also understand that the quality of our service depends on the strength of our team. To deliver the best possible experience, we foster an environment grounded in professionalism, trust, and integrity, while protecting our team from anything that could compromise those values.

Your Goals Are Complex

Goals are made up of many different components that can change as your situation changes. Values, Relationships, Assets, Priorities, Aspirations, and Risk Tolerance all play a part in what your financial planning goals are.

Be aware that as new life changes arise, your goals are likely to evolve too.

Who We Work Best With

After decades of experience, we’ve found that success comes not just from strategies, but from the right fit. Our process works best with those who value collaboration and professional guidance. We’re not typically the right match for do-it-yourselfers or skeptics, as they are usually unwilling to build trust, and our approach requires openness and a willingness to work together.

The clients who thrive with us typically fall into two groups:

Collaborators - who are actively involved in the process, bringing ideas and insights while appreciating the expertise we provide.
Delegators - who value their time above all and prefer to focus on their lives and goals, trusting us to manage the details.

Our focus is on building strong relationships, addressing complex challenges, and ensuring the value we provide far exceeds the cost of our services. Our work is especially suited for those with enough financial complexity to benefit from the experience of a dedicated professional.

Our Process

Step One: Get To Know Each Other

During our first meeting, we will go through what you'd like to address, update, change, or implement.

No documents are needed during this part of the process, as we will use this meeting to get to know you and your general situation.

As we get to know you, we will also explain our services we offer and see if it makes sense to potentially work together.

We are interviewing our potential clients as much as they are interviewing us, ensuring our services align with your specific needs.

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Step Two: Decision to Work Together

After discussing your needs, the next step is to decide if we're the right fit for each other. This decision is mutual—both you and we will evaluate if our partnership aligns with our respective goals and values.

It's important that both parties feel confident that this collaboration will be successful.

Step Three: Client Onboarding

Once we've agreed to move forward, the onboarding process begins. During this step, we will collect the necessary statements, documents, and data to get a clear picture of your financial situation.

Our team will guide you through each part of this process to ensure everything is handled smoothly and efficiently.

Step Four: Checklist Review

We will then go through our onboarding checklist to ensure every service on our services page is addressed.

This includes reviewing your accounts for tax efficiency and confirming that your investment portfolios are properly aligned with your risk temperament.

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Step Five: Periodic Check-In's

After your accounts are transferred, we’ll have a 6-month check-in to review your progress and address any questions. From there, we’ll meet with you at least once a year for a thorough review.

Depending on your circumstances, we can schedule additional meetings to ensure your financial plan stays on track and adapts to any changes in your life.

Introductions As Needed

Accountants

While we handle tax planning, the right accountant is key for preparation and compliance. If you're unhappy with yours, we can introduce you to professionals who may be a better fit.

Medicare Specialists

Navigating Medicare can be complex. We can introduce you to our Insurance Specialist, who can help you understand your options and make informed decisions about coverage.

Attorneys

Whether it's estate planning, succession planning, or general legal guidance, we will connect you with attorney's who align with your goals, if relevant to your situation.

Compare Your Advisor

Choosing the right advisor is a crucial step towards achieving your financial goals. Our Advisor Comparison Worksheet is designed to help you make an informed decision by comparing the comprehensive range of services we offer against other advisors.

CLICK HERE TO DOWNLOAD OUR ADVISOR COMPARISON WORKSHEET

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